Effective Date: 23 August 2024
At Travel Bangladesh360 (https://travelbangladesh360.com/), we are committed to protecting your personal data and ensuring transparency about how we collect, use, and share your information. This Privacy Policy outlines our practices concerning personal data and applies to all users of our website. We comply with relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect the following types of personal information:
1.1 Personal Data You Provide Directly
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username, password, and profile details.
- Payment Information: Billing address, credit/debit card details (processed through secure third-party providers).
- Communications: Any feedback, inquiries, or messages you send to us.
1.2 Data Automatically Collected
- Cookies and Tracking Technologies: Information about your device, browser type, IP address, pages visited, and time spent on the site.
- Usage Data: Clickstream data, access times, and navigation patterns.
1.3 Third-Party Information
- Data from third-party services you link to our website, such as social media platforms or payment processors.
2. How We Use Your Data
We use the personal data collected for the following purposes:
- To provide and improve our website services.
- To communicate with you, respond to inquiries, and offer support.
- To process transactions and payments.
- To personalize user experience and offer tailored content or recommendations.
- For marketing purposes, where you have given explicit consent.
- To comply with legal obligations and resolve disputes.
3. Legal Bases for Processing (GDPR)
Under GDPR, we rely on the following legal bases for processing personal data:
- Consent: For certain uses, we may ask for your explicit consent (e.g., for marketing communications).
- Contractual Obligation: To fulfill our contract with you, such as providing services or processing payments.
- Legitimate Interests: Where necessary, we process your data for our legitimate business interests (e.g., improving our services), provided it does not override your privacy rights.
- Legal Obligation: Compliance with legal obligations or lawful requests.
4. Your Rights Under GDPR
As a user within the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
- Right to Erasure (“Right to Be Forgotten”): You can request deletion of your personal data.
- Right to Data Portability: You can request to receive your data in a machine-readable format.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Object: You can object to our processing of your personal data in certain cases, such as for marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw this at any time.
To exercise any of these rights, please contact us at info@travelbangladesh360.com.
5. Your Rights Under CPRA (California)
If you are a California resident, the CPRA provides additional privacy rights, including:
- Right to Know: You can request details about the categories and specific pieces of personal information we collect, use, and share.
- Right to Delete: You can request the deletion of personal data we have collected about you.
- Right to Opt-Out of Sale or Sharing of Personal Information: You can direct us not to sell or share your personal information for targeted advertising.
- Right to Correct Inaccurate Information: You can request corrections to any inaccurate personal information.
- Right to Limit Use of Sensitive Personal Information: You may request to limit our use of your sensitive personal information.
To exercise these rights, please visit our Contact Page or email us at info@travelbangladesh360.com.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Data Sharing & Third-Party Processors
We do not sell your personal data. However, we may share your information with third parties in the following cases:
- Service Providers: To assist us in providing services (e.g., payment processors, hosting providers).
- Legal Compliance: If required by law, court order, or government regulations.
- Business Transfers: In connection with any merger, acquisition, or sale of assets.
We ensure that third-party processors comply with strict data privacy standards.
8. Data Security
We employ appropriate security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you access our services from outside the United States or the European Union, your data may be transferred to and processed in countries that may not have the same level of data protection as your home country. In such cases, we take steps to ensure that your data is protected according to applicable laws.
10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings or our cookie consent banner.
For more information, please see our [Cookie Policy].
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through email or on our website. Please review the policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Website: https://travelbangladesh360.com/
Email: info@travelbangladesh360.com
Contact Page: https://travelbangladesh360.com/contact/
By using our website, you consent to this Privacy Policy and our handling of your personal data as described above.